GUEST SERVICES VIP
INTERACTIVE DIGITAL ASSISTANT
FOR THE HOSPITALITY INDUSTRY
- Guest Services VIP is always designed & delivered 100% COST FREE to your hotel.
- Your own 24/7 digital guest service agent, promoting your own in-house services, creating multiple new sales channels for your property.
- Increase top line revenue whilst also providing your guests with a host of essential travel tools and beneficial grassroots knowledge.
- Free seasonal design updates, you control the content for marketing flexibility.
Guest Services International Ltd
Media City UK
The Greenhouse
Salford Quays
Manchester
United Kingdom
M50 2EQ
A DIGITAL ASSISTANT BRINGS ALL THESE BENEFITS
PROPERTY SHOWCASING
PROPERTY SHOWCASING
We will create a bespoke digital assistant that will be built around the specific requirements of your hotel and its guests. Creating multiple new sales channels for your inhouse services whilst providing your guests with interactive and informative features that will greatly enhance the guest experience.
This can include guest incentives via the Guest Services VIP card, but is not a prerequisite, it’s your digital assistant, you decide.
100% COST FREE
100% COST FREE
Our inhouse marketing team contact reputable businesses that align with your guest profile, (e.g. Outstanding restaurants, tour operators, limo companies). The advertisements we create for them are placed in unbranded & unassociated areas of the platform and always fund the entire project.
Your hotel will never be asked for any financial contribution at any stage.
MOBILE ACCESSIBILITY
MOBILE ACCESSIBILITY
Mobile-optimized access for guests with tools like DYNAMIC Google Maps, featuring local hotspots, places of interest, Also all airline flight check-in, train schedules, and travel utilities.
ENVIRONMENTAL SUSTAINABILITY
ENVIRONMENTAL SUSTAINABILITY
No printed brochures = reduced waste and carbon footprint. Supports sustainability in hospitality.
ONLINE MARKETING & ADVERTISING
ONLINE MARKETING & ADVERTISING
Use digital assistants in your online campaigns — websites, social media, email, ads, and digital signatures.
TRACKING & ANALYTICS
TRACKING & ANALYTICS
Understand guest behavior: views, clicks, dwell time, VIP card sales, etc. Use data to improve content & services.
LEAD GENERATION
LEAD GENERATION
Collect guest contact details in exchange for access. Follow up, nurture leads, boost bookings.
VIRTUAL ROOM TOURS
VIRTUAL ROOM TOURS
Showcase rooms with videos, interactive 360° views, immersive walkthroughs — simulate in-person room tours.
Overall, digital assistants provide hotels with a versatile and interactive medium to engage with guests, promote their products, and streamline the sales process in a digital age.
THIS IS WHAT WE CREATED FOR THE CAFÉ ROYAL HOTEL
This elegant 5-star London Hotel was the perfect candidate for our demonstration application due to its varied inhouse services and proximity to quality sponsors that would align perfectly with the hotels esteemed guests. In this instance we focused on driving increase in enquiry through a generic digital VIP card, that when displayed at participating vendors including the hotels inhouse services, allowed a VIP rate to be applied. This is not a prerequisite, but it gives the guest an extra incentive to proceed with a potential purchase.
